HBO Max premiere of ‘House of the Dragon’ has major issues on Fire TV devices — How to fix it if it happens again

Last night was the premiere of HBO’s highly anticipated Game of Thrones prequel, House of the Dragon, on HBO Max. As millions of people tuned in to watch the first episode, those using Fire TV devices, specifically, had the most issues. Social media is full of posts from people reporting that the HBO Max app crashes after the initial pre-roll ad plays and the most common device mentioned is a Fire TV Stick or Firestick. The issue wasn’t related to the large number of people trying to stream simultaneously, as you might expect, but rather, it seems to be related to how the app handles user profiles and/or subtitles. The solution to the issue for most people was to simply create a new user profile within the app and use the new profile instead. So, if you have issues watching the second episode this Sunday, or issues watching any content in the HBO Max app for that matter, on a Fire TV, Fire TV Cube, Fire TV Stick, or Fire TV Smart TV, try creating a new profile within HBO’s app and switching to that profile. Another solution that worked for many was to start playing something else, turn off subtitles, and then start playing the show that was having issues.

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HBO Max subscriptions are currently 20% off for a full year — Starting at $7.99 per month

HBO Max is having a rare sale on its subscription plans. The regular ad-free plan, which normally costs $14.99 per month, is on sale right now for $11.99 per month. The ad-supported plan, which normally costs $9.99 per month, is on sale for $7.99 per month. If you sign up, you’ll receive this discounted rate for the next 12 months. That saves you $36 for the year with the regular plan and $24 if you go with the ad-supported plan. Be careful not to choose the annual payment option because that is not currently discounted. This sale will end on January 25th.

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Get these deals on HBO Max, Showtime, and Plex Pass subscriptions before they expire

There are currently a few notable deals on streaming services available. The ad-free plan for HBO Max is on sale for $7.49/month for the first 6 months. That’s 50% off the regular price of $14.99. This offer is likely an attempt to keep all the Prime Video Channel customers subscribed, since they just lost service earlier this week. The deal is for new or returning subscribers, but cannot be used by existing subscribers, and it ends Sept. 26. If you’re a Prime member, you can get 2 months of Showtime for $0.99/month through Prime Video Channels. That’s 90% off the regular price of $10.99/month. That offer ends on Sept. 19. Alternatively, you can subscribe through Showtime directly to get 6 months for $4.99/month when you use promocode MMANUTS when you sign up. Lastly, Plex is offering 20% off a Lifetime Plex Pass when you use promocode PLEXLIKEAPRO. That brings the one-time cost down from $119.99 to $95.99. This deal ends tonight at midnight.

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Reminder that HBO leaves Prime Video Channels today

Just a quick reminder that HBO is being dropped from Prime Video Channels today. If you haven’t heard yet, HBO wants all subscriptions to be made directly, so they’ve pulled themselves from “channel” listings, like the ones run by Amazon, Roku, and Apple. If you’re a subscriber through Prime Video Channels, you should be receiving a credit for the remained of your current billing month. There is no way to transfer your account from Prime Video Channels to HBO directly, so you’ll simply have to subscribe through HBO like a new customer.

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HBO Max subscriptions through Prime Video Channels will be canceled on September 15

About a month ago, HBO was removed as a Prime Video Channel subscription option. This was a decision made by HBO to force all subscribers to subscribe directly. This prevented all new subscriptions through Prime Video Channels, but those that were already subscribed have been able to continue to access HBO content. Now we know that all existing Prime Video Channel subscriptions for HBO will be canceled on September 15, 2021. Read more ›

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HBO has been removed from Amazon Prime Video Channels

HBO is no longer available through Amazon’s Prime Video Channels. First spotted by The Streamable, the channel’s landing page now simply states that “the page is temporarily unavailable.” The channel’s removal was, reportedly, a serious point of contention between Amazon and HBO which contributed to why HBO Max wasn’t available on Fire TV devices for so long. It’s speculated that Amazon wanted the channel to remain available but HBO wanted all subscriptions to go directly through HBO. Read more ›

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HBO Max’s cheaper Ad-Supported plan launches today but there are more downsides than just seeing ads

As promised last month, HBO Max has launched their cheaper ad-support subscription plan for $9.99 per month, which is a $5 discount compared to the regular $14.99 per month ad-free plan. Before you make the switch to save some money or sign up as a new subscriber, there are some important limitations to the add-supported plan that you should know about. Read more ›

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HBO Max is launching a cheaper ad-supported plan and making its content available on TNT and TBS

HBO has announced that a less expensive ad-supported subscription option for HBO Max will be available starting the first week of June for $9.99 per month. That’s $5 less expensive than the $14.99 ad-free plan that is currently available. Notably, a subscription to HBO Max with ads will not include access to the day-and-date Warner Bros. movie premieres that were promised to be available on HBO Max throughout 2021. HBO says that the ad-supported plan will have the “lightest ad load in the industry” and that HBO original programming will not have any commercials, regardless of which plan you’re subscribed to. Read more ›

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WarnerMedia, along with HBO, is merging with Discovery

As if the rumored purchase of MGM by Amazon wasn’t a big enough shift in the media industry, AT&T has announced that it will be spinning off its media business WarnerMedia, which includes HBO, into a new company that will merge with Discovery. Once regulators sign off on the merger, the new unnamed company will be in control of media properties such as HBO, CNN, TBS, TNT, Discovery Channel, Food Network, TLC, HGTV, and many more. It will be the second-largest media company in terms of revenue, second only to Disney.

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HBO has been dropped from Amazon’s Fire TV Edition television remotes

Fire TV Edition televisions from Toshiba and Insignia now have a new remote that includes one small but noteworthy change. The HBO app button that used to take up the bottom left-most spot on the remote has been swapped out for an IMDb TV button. An HBO button has been on Amazon’s Fire TV Edition television remotes ever since the 2nd-generation models debuted in 2018. That 3 year run now ends, possibly due to the disagreement between Amazon and HBO that kept HBO Max out of the Amazon Appstore for 6 months. Read more ›

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