
Amazon has started informing customers that Alexa’s ability to manage emails will end on November 8th, 2021. The feature, which was added at the end of 2018, allowed customers to link Gmail, Hotmail, and Outlook email accounts in the Alexa app. Once linked, you could say “Alexa, read my email” to hear a list of your most recent emails. Then, you could ask for an email to be read, deleted, archived, and several other actions including replying to an email by voice. It’s unclear why Amazon is discontinuing the feature, but it did require Amazon to constantly check and store a copy of your emails on its servers, which could certainly be a burden if the feature was seldom used, not to mention the privacy and security concerns that doing so entails. As a byproduct, Alexa will also no longer be able to provide package tracking updates for non-Amazon deliveries, since that feature was only possible by linking your email account. Receiving Amazon delivery updates by saying “Alexa, where’s my stuff?” will continue to work, as will calendar access. Customers who have linked their email accounts with Alexa don’t need to do anything, as the email accounts will be unlinked automatically.