Amazon’s Ring has issued a recall for around 350,000 of their 2nd-generation video doorbells sold this year between June and October. The US Consumer Product Safety Commission reports that there have been 23 incidents of improperly installed doorbells igniting and 8 reports of minor burns.
The chance of fire hazard is a result of using a screw that is longer than the one provided to secure the video doorbell to its mounting bracket. Using an incorrect screw can damage the doorbell’s battery. Ring says that “if the doorbell is installed correctly, there is no risk to consumers or potential hazard present.”
The recall only affects certain doorbells with model number 5UM5E5. You can enter your doorbell’s serial number on this page to see if it is affected. Ring says that you do not need to return your device, so it seems like they’ll send you a replacement part or device if you have an affected model that has been installed with a screw other than the one provided. Ring recommends checking the updated user manual to ensure your doorbell has been properly installed.