I had high hopes that the new Fire TV interface would fix the existing bug that caused the icon of some sideloaded apps to be missing. Unfortunately, the bug remains and, worse yet, it’s actually a bigger issue in the new interface than it was in the old one.
This bug causes a broken image icon to appear on the Home screen of the Fire TV for some sideloaded apps. It also causes a gray grid-square icon to appear on the screen with all apps. So far, it only seems to affect Fire TV’s that are running Fire OS 7, which are the 2nd-gen Fire TV Cube, the 3rd-gen Fire TV Stick, the Fire TV Stick Lite, and some of the newest Fire TV Edition televisions. The bug also only appears to affect apps that store their icon in a certain way. I’ve come up with a solution for this bug, but, fair warning, it’s a very clunky and tedious workaround.
I don’t expect that this bug will appear on older Fire TV models running Fire OS 5 (like the 2nd-gen Fire TV Stick) and Fire OS 6 (like the Fire TV Stick 4K) once those devices receive the new interface. It seems like it’s an issue with Fire OS 7 specifically and not an issue with the new interface, but none of the Fire OS 5 and Fire OS 6 models have received the new interface yet, so there’s no way to know for sure.
While the issue was annoying on the old interface, it’s actually much more troublesome on the new interface. That’s because, with the new interface, the name of the app that is currently highlighted does not appear when highlighting one of the top 6 apps in the navigation menu. The app name is also not listed on the app grid screen where all apps are listed. So, if you have multiple apps installed that suffer from this issue, there is no way to differentiate between them on the two most common ways to access apps on the new interface.
Your best bet to differentiate apps with broken icons on the new interface is to scroll down to the “Recently Used Apps” row, which is the 3rd row down on the Home screen, and find your app there. Apart from the Settings screen, this is the only place in the new interface that still lists the name of the app being highlighted.