Enabling Parental Controls on a Fire TV, Fire TV Cube, Fire TV Stick, or Fire TV Smart TV requires you to enter a PIN code to unlock the device before many actions can be performed. One of the locked-out actions is the ability to factory reset the device. However, if you’ve forgotten your PIN code or you’ve purchased a used Fire TV that has parental controls enabled, there is a way to bypass the need to enter a PIN in order to factory reset the device to its default settings. Here’s how to do it.
- Open the “My Fire TV” menu under the Fire TV’s Settings. This menu is called “Device & Software” on Fire TV Smart TVs.
- Select the “Reset to Factory Defaults” option.
- When the Parental Control PIN entry screen appears, press the BACK button on your remote to dismiss the PIN and return to the previous screen.
- Repeat selecting the “Reset to Factory Defaults” option and then dismissing the PIN entry screen 4 more times.
- After dismissing the PIN entry screen 5 times, you should be asked to confirm that you want to factory reset the device. Select the “Reset” button to wipe everything off of the Fire TV and return it to its default settings.
That’s all it takes. If you attempt to factory reset a Fire TV that is PIN locked 5 times, after the 5th attempt, the Fire TV will go ahead and factory reset without needing to enter a PIN.
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Great tip for thieves.
I am glad you found it useful.
If someone that would steal from you has access enough to your home enough to steal your Fire Tv. I think that would be low on the list of things you would miss.
If your Fire TV is stolen, you can tell Amazon and they will blacklist it, which makes it unusable.
See someone that agrees with the my opinion. Maybe someday someone will stop them. But not likely.
I was given this fire stick from my son. They cant remember the 5 digit code. Im glad to have these instructions. Thank you
Too bad phones aren’t that simple, but 10x more would be stolen I suppose
Thanks it worked. I bought a fire stick from a thrift shop and it was locked with a pin. Now I can use it .
For those of us who own airbnb’s where guests regularly reprogram your firestick with their account… this help is priceless. Thank you!
Precisely , exactly what we have been faced with (remotely) over the last 2 days and the current guest is unable to unlock it. Very much not only thieves who need to find solutions to issues like this .
I forgot the pin and I used this and it worked.
I stole my firestick from a little old lady that just used it on Sunday briefly.
Thanks for the tip!!
I actually purchased for 5 bucks at a rummage sale and it had a pin
We’re installing fire sticks in a rental property. How do we enable Hulu and Disney plus and not give a pin?
Thank you thank you thank you 2 days ive tryed to do this and came across this post. Finally reset
Thank you very much cuz omfg was that hard.
works perfectly!!!! Thank you!!! Had a lost remote and couldnt figure out how to pair a new remote. This allowed me to start over, pairing a new remote.
Even pushing the back button, it does not go back, it keeps brining up the profiles, and keeps asking for a pin. Any other advice??