How to bypass the Parental Controls PIN Lock Code and Factory Reset a Fire TV or Firestick without the PIN

Enabling Parental Controls on a Fire TV, Fire TV Cube, Fire TV Stick, or Fire TV Smart TV requires you to enter a PIN code to unlock the device before many actions can be performed. One of the locked-out actions is the ability to factory reset the device. However, if you’ve forgotten your PIN code or you’ve purchased a used Fire TV that has parental controls enabled, there is a way to bypass the need to enter a PIN in order to factory reset the device to its default settings. Here’s how to do it.

  1. Open the “My Fire TV” menu under the Fire TV’s Settings. This menu is called “Device & Software” on Fire TV Smart TVs.
  2. Select the “Reset to Factory Defaults” option.
  3. When the Parental Control PIN entry screen appears, press the BACK button on your remote to dismiss the PIN and return to the previous screen.
  4. Repeat selecting the “Reset to Factory Defaults” option and then dismissing the PIN entry screen 4 more times.
  5. After dismissing the PIN entry screen 5 times, you should be asked to confirm that you want to factory reset the device. Select the “Reset” button to wipe everything off of the Fire TV and return it to its default settings.

That’s all it takes. If you attempt to factory reset a Fire TV that is PIN locked 5 times, after the 5th attempt, the Fire TV will go ahead and factory reset without needing to enter a PIN.

  1. EJ Max says:

    Great tip for thieves.

  2. Andruw says:

    Too bad phones aren’t that simple, but 10x more would be stolen I suppose

  3. Sam says:

    Thanks it worked. I bought a fire stick from a thrift shop and it was locked with a pin. Now I can use it .

  4. chad says:

    For those of us who own airbnb’s where guests regularly reprogram your firestick with their account… this help is priceless. Thank you!

    • Nick says:

      Precisely , exactly what we have been faced with (remotely) over the last 2 days and the current guest is unable to unlock it. Very much not only thieves who need to find solutions to issues like this .

  5. Allissondria Hullings says:

    I forgot the pin and I used this and it worked.

  6. Donnie Most says:

    I stole my firestick from a little old lady that just used it on Sunday briefly.
    Thanks for the tip!!
    I actually purchased for 5 bucks at a rummage sale and it had a pin

  7. Valerie says:

    We’re installing fire sticks in a rental property. How do we enable Hulu and Disney plus and not give a pin?

  8. Emma says:

    Thank you thank you thank you 2 days ive tryed to do this and came across this post. Finally reset

  9. Cat says:

    Thank you very much cuz omfg was that hard.

  10. Lis says:

    works perfectly!!!! Thank you!!! Had a lost remote and couldnt figure out how to pair a new remote. This allowed me to start over, pairing a new remote.

  11. says:

    Even pushing the back button, it does not go back, it keeps brining up the profiles, and keeps asking for a pin. Any other advice??

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