A few days ago, the FOX Sports GO app was updated and, in the process, lost compatibility with the Amazon Fire TV and Fire TV Stick. The timing couldn’t be worse, as it falls directly inline with the Women’s World Cup, which Fox holds the official US broadcast rights to. As if that wasn’t bad enough, the FOX Sports Go app is exclusive to Fire TV devices, meaning the Fire TV and Fire TV Stick were the only streaming TV devices capable of watching the Women’s World Cup. Amazon still prominently lists FOX Sports GO in their comparision chart as one of 15 “Popular Services” on the Fire TV and Fire TV Stick product pages. Amazon support is aware of the issue and says they’re working with FOX to restore Fire TV compatibility, but hasn’t given a timeframe for when to expect the app’s return.
Earlier this month, Minecraft, the Fire TV’s most popular game suffered the same fate when an update temporarily removed its Fire TV compatibility. Fire TV devices seem to be second class citizens to smartphones and tablets when it comes to app updates. When developers choose to sooner update their universal apps on mobile devices, at the cost of Fire TV compatibility, the Fire TV community suffers. Amazon needs to better monitor their flagship Fire TV apps to prevent these frustrating hiccups, or otherwise provide developers a way to allow users to download older versions of their apps while they workout compatibility issues.