AT&T customers can now make & receive calls with Alexa and Echo devices

Amazon and AT&T have teamed up to allow AT&T mobile customers the ability to make and receive phone calls through Alexa devices. AT&T calling with Alexa works by first linking your existing AT&T mobile number to your Alexa account, which is done in the Alexa app under Settings > Communications. Once linked, you’ll be able to say “Alexa, call [NAME]” to place calls, where [NAME] is someone from your contacts, and incoming calls will ring on your Alexa device where you can say “Alexa, answer” to pick up the call.

With your AT&T number linked to Alexa, all incoming calls will ring on your Alexa device, even if you’re not nearby or your phone is off. If you want to stop them from ringing, you can set your Alexa devices to Away Mode, which prevents it from ringing. It’s also possible to create routines that control when you can receive calls through Alexa. There’s additional info on AT&T’s site.

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4 comments
  1. Brantome says:

    Looks like the USA is catching up with the UK for a change where this has been possible with Vodaphone and EE for quite some time…

  2. Ian King says:

    Can more than one AT&T phone (each with a different phone number) use this feature? If so, what happens if both phones are trying to make or receive calls simultaneously. Or can only one AT&T phone number be registered to use this feature?

    • Brantome says:

      Given that you can only have one number associated with your Alexa account, I don’t see how they could accommodate two. It might work if you have two accounts in an amazon household.

      Also, if it’s like the UK implementation, outgoing calls use your call plan rather than the free Alexa calling feature.

  3. Rik Emmett says:

    How do you switch back to your phone to take the call privately? I’m sure most people have some calls that they do not want to share with others.

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