If you, like me, are using a Synology NAS that is configured to backup or sync data to an Amazon Drive account, I’ve got some bad news. Amazon has decided to discontinue access to Amazon Drive by Synology Cloud Sync and Synology Hyper Backup apps running on Synology network attatched storage devices starting on November 1st, 2020.
Amazon has sent out the above email outlining the upcoming change. Based on the suggestions in the email, it seems as though using Amazon’s own mobile and desktop apps, as well as the Amazon Drive website, will be the only ways to get files on or off of Amazon Drive after the November cutoff.
Amazon Drive was once a very attractive service to many, including myself, for cloud storage because it used to offer unlimited storage for a very reasonable price of $59.99 per year. Amazon discontinued the unlimited storage option 3 years ago and replaced it with tiered plans that were priced more in line with competing cloud storage services. Amazon does, however, still offer unlimited full-resolution photo storage for free for all Prime members. That free unlimited photo storage paired with a Synology NAS made for a great low-cost local+offsite photo backup solution for many people.
The backup/sync software running on a Synology NAS made it very easy to dump large amounts of photos to Amazon Drive, which might be why Amazon is cutting off API access to Synology. Synology NAS owners who backup to Amazon Drive will need to now use Amazon’s desktop Drive app for syncing up to the cloud. Existing data on Amazon Drive that was synced or backed up using a Synology NAS will remain intact in the cloud, but your Synology NAS will no longer be able to access or update that data.
If you don’t want to use Amazon’s desktop software, Synology is offering Amazon Drive users free access to their C2 Cloud Backup service until March 31, 2021 to ease the transition. You must sign up for the offer by January 31, 2021 to take advantage of the free storage. Synology has also published a help page to guide customers on moving off of Amazon Drive.