Amazon introduced the Cloud Cam today, which, by itself, is a decent new entry into the security camera market. Cloud Cam is also an integral part of Amazon Key, which is a new service that allows couriers to unlock your door to deliver packages directly into your home, all while being closely watched by Amazon’s new camera.
Amazon Key requires a special “Key Edition” version of their new Cloud Cam, whichacts as a hub and communicates with a smart lock over Zigbee, a popular wireless protocol used by many smart home devices. The three compatible locks are the Kwikset Conversion Kit, the Kwikset SmartCode 914, and the Yale Assure. Amazon is selling an Amazon Key Kit bundle at a discounted price that includes the Cloud Cam (Key Edition) camera and your choice of lock. The bundle will save you between $40 and $70, over buying the camera and lock seperately, depending on which lock you select. If you’d like, Amazon is also including free professional installation.
Once signed up for the service, you’ll have the option to select in-home delivery when checking out at Amazon. When your package arrives, the courier scans its barcode and indicates they’re at your front door. Amazon’s cloud verifies that the correct courier is at the right address, with the right package, at the intended time and signals the Cloud Cam camera. The camera begins recording and unlocks your door. The courier never receives an access code that could potentially be used again. Once the courier indicates the package has been dropped off, your door relocks.
A notification is sent to your phone when the courier arrives and begins the process. You are given the option to watch a live feed of the courier dropping off the package if you’d like. You’ll receive a second notification after the package has been delivered and can view a recording of the delivery to verify everything was done properly.
Amazon is currently only trusting their own drivers for this service. That is why it will only be available in 37 cities when it launches on November 8th, the same day the Amazon Cloud Cam is being released. Eventually, Amazon will be opening Amazon key up to other professional services, such as the cleaning service Merry Maids and pet sitters and dog walkers on Rover.com.