The Fire TV Recast is currently on sale for $50 to $60 off its regular price for Black Friday. While that’s a fantastic deal, considering the device was released less than a week ago, it has surely caused customers who pre-ordered the over-the-air DVR at full price to be upset. Amazon has voluntarily decided to make things right by giving all customers who paid full price for the Fire TV Recast a $50 to $60 refund credit, which makes their out-of-pocket cost equal to the current sale prices.
Customers who purchased the Fire TV Recast prior to today’s sale should be receiving an email titled “Important Information About Your Fire TV Recast Order,” shown above. The email explains that a promotional credit is automatically being applied to your account to refund the difference in the price that was paid and the current sale price. Customers who purchased the 2-tuner 500GB model at full price will receive a $50 credit and customers who purchased the 1TB 4-tuner model will receive a $60 credit, because the higher-end model is currently more deeply discounted. Customers don’t need to do anything to receive their refund credit.