How to stream Dolby Atmos surround sound on Amazon Fire TV devices

Yesterday’s premiere of Amazon’s latest original series, Tom Clancy’s Jack Ryan, marked the arrival of the first Prime Video content to support Dolby Atmos surround sound. Some Fire TV owners eager to finally fully utilize their advanced home theater audio equipment have been perplexed to find that the new TV series isn’t lighting up the Dolby Atmos indicator on their A/V receiver. That’s because Dolby Atmos is not automatically enabled, like other surround sound formats, and must be manually selected. Read more ›

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Dolby Atmos content coming to Amazon Prime Video in August on the Fire TV Cube and Fire TV 3

Both the Fire TV Cube and the Fire TV 3 (pendant) have technically support Dolby Atmos surround sound since they were released, but there hasn’t been any Amazon Prime Video content available to take advantage of the capability. That changes next month because the highly anticipated Amazon original series Tom Clancy’s Jack Ryan will be the first to support Dolby Atmos when it premieres on August 31st, according to TechRadar. A Dolby representative confirmed that the series will be available with the new audio format on the two latest Fire TV models, but did not say if Dolby Atmos would be available on other Amazon Prime Video capable devices.

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Dolby surround sound issues on 2nd-Gen Fire TV — Amazon working on a fix

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Many people are reporting that the 2nd-Gen Fire TV is not producing Dolby surround sound when playing content other than Amazon Instant Video. A reddit post and a post on Amazon’s forums regarding the issue list reports from numerous users hearing only stereo audio when using apps like Netflix and Plex on the new Fire TV. I’ve reached out to Amazon about the issue and am told they’ve discovered a few bugs with Dolby audio and are quickly working on a fix. Amazon tells me to expect Dolby audio on the 2nd-gen Fire TV to work just as it did on the 1st-gen Fire TV, and to expect a fix to start rolling out later this week. A reply from Amazon on a review which mentions the issue says all devices will receive the update containing the fix by October 22nd.

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