How to Cancel an Amazon Channels Subscription (formerly called Prime Video Add-On)

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One of the features of Amazon’s new add-on video subscription service, that the company is highlighting, is how easy it is to cancel a subscription. Their self-service cancellation lets you end a subscription of any package at anytime with just 3 clicks on their website. Combined with a free trial on all subscriptions, which range from 7 to 30 days depending on which add-on package you select, it makes the service very easy to try and use on and off. Here’s a guide of the cancellation process.

  1. Head over to your Amazon Video Subscriptions page. You can find a link in the “Your Account” menu on Amazon.
    videocancel-subscriptionlink
  2. Find the subscription you want to cancel in your list of video subscriptions and click the “Cancel Subscription” link.
    videocancel-cancellink
  3. Click the “Cancel Subscription” button on the popup message.
    videocancel-cancellinkconfirm
  4. And that’s it. Your subscription will not be renewed/charged when the renewal date arrives. However, you will still be able to enjoy the subscription up until that date.

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7 comments
  1. Roger says:

    Thanks for this. I could not figure out how to cancel my add-on. Turns out I was looking in the wrong place. Your post saved me from having to deal with Amazon tech support.

  2. Lynda says:

    If I click a movie or movies to see through Prime Amazon are they free?
    It does not say.

  3. Philip William Baglin says:

    Please cancel and refund my money immediately for prime video subscription

  4. susan says:

    I have cancelled hbo and Cinemax over 6 times. but yet while on the firestick my kids click on the app and the subscription gets reinstated. how can I remove this option to reinstate a cancelled channel like hbo and Cinemax

  5. Srishti says:

    I have to cancel my membership of account 8802420259 but I have forgotten the password

  6. Gwen says:

    Thank you!!!!! I have tried to find this forever!

  7. Terry Monaghan says:

    I would really appreciate it if you would just cancel my subscription to amazon prime video. As far as I am concerned I never signed up to it in the first place. I have followed your instructions but I have been unable to cancel. I never knowingly signed up for this and I am not interested. Following your instructions to cancel are crap.

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