How to Cancel an Amazon Channels Subscription (formerly called Prime Video Add-On)


One of the features of Amazon’s new add-on video subscription service, that the company is highlighting, is how easy it is to cancel a subscription. Their self-service cancellation lets you end a subscription of any package at anytime with just 3 clicks on their website. Combined with a free trial on all subscriptions, which range from 7 to 30 days depending on which add-on package you select, it makes the service very easy to try and use on and off. Here’s a guide of the cancellation process.

  1. Head over to your Amazon Video Subscriptions page. You can find a link in the “Your Account” menu on Amazon.
  2. Find the subscription you want to cancel in your list of video subscriptions and click the “Cancel Subscription” link.
  3. Click the “Cancel Subscription” button on the popup message.
  4. And that’s it. Your subscription will not be renewed/charged when the renewal date arrives. However, you will still be able to enjoy the subscription up until that date.


  1. Roger says:

    Thanks for this. I could not figure out how to cancel my add-on. Turns out I was looking in the wrong place. Your post saved me from having to deal with Amazon tech support.

  2. Lynda says:

    If I click a movie or movies to see through Prime Amazon are they free?
    It does not say.

  3. Philip William Baglin says:

    Please cancel and refund my money immediately for prime video subscription

  4. susan says:

    I have cancelled hbo and Cinemax over 6 times. but yet while on the firestick my kids click on the app and the subscription gets reinstated. how can I remove this option to reinstate a cancelled channel like hbo and Cinemax

  5. Srishti says:

    I have to cancel my membership of account 8802420259 but I have forgotten the password

  6. Gwen says:

    Thank you!!!!! I have tried to find this forever!

  7. Terry Monaghan says:

    I would really appreciate it if you would just cancel my subscription to amazon prime video. As far as I am concerned I never signed up to it in the first place. I have followed your instructions but I have been unable to cancel. I never knowingly signed up for this and I am not interested. Following your instructions to cancel are crap.

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